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![A Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty by Janelle Barlow](https://assets.thestorygraph.com/assets/placeholder-cover-a3ae92250eb3301e32dc3eabf8d50576c2f047dda89f6ee7cfa9a859cb1fd746.jpg)
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Janelle Barlow
192 pages • missing pub info (editions)
ISBN/UID: 9781523002931
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
A customer complaint is the most valuable source of feedback you can receive to improve your business. This new and improved second edition guides you through responding to complaints, taking advantage of when complaints become personal, and how y...
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![A Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty by Janelle Barlow](https://assets.thestorygraph.com/assets/placeholder-cover-a3ae92250eb3301e32dc3eabf8d50576c2f047dda89f6ee7cfa9a859cb1fd746.jpg)
—
Janelle Barlow
192 pages • missing pub info (editions)
ISBN/UID: 9781523002931
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
A customer complaint is the most valuable source of feedback you can receive to improve your business. This new and improved second edition guides you through responding to complaints, taking advantage of when complaints become personal, and how y...