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274 pages • missing pub info (editions)
ISBN/UID: 9780470345047
Format: Hardcover
Language: English
Publisher: Jossey-Bass
Publication date: 01 March 2009
Description
Praise for Taming the Search-and-Switch Customer "What an excellent wake-up call Your company's most valuable asset--your loyal customers--have more tools than ever to compare you to competitors and switch. Griffin does an excellent job identifyi...
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274 pages • missing pub info (editions)
ISBN/UID: 9780470345047
Format: Hardcover
Language: English
Publisher: Jossey-Bass
Publication date: 01 March 2009
Description
Praise for Taming the Search-and-Switch Customer "What an excellent wake-up call Your company's most valuable asset--your loyal customers--have more tools than ever to compare you to competitors and switch. Griffin does an excellent job identifyi...