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208 pages • missing pub info (editions)
ISBN/UID: 9781138175327
Format: Hardcover
Language: English
Publisher: Routledge
Publication date: 19 August 2016
Description
'Bottom-Line Call Center Management breaks new ground by addressing key skills and techniques in assessing and implementing effective management practices to maximize the human and capital resources at the call center manager's disposal. Drawing o...
Community Reviews
Content Warnings
208 pages • missing pub info (editions)
ISBN/UID: 9781138175327
Format: Hardcover
Language: English
Publisher: Routledge
Publication date: 19 August 2016
Description
'Bottom-Line Call Center Management breaks new ground by addressing key skills and techniques in assessing and implementing effective management practices to maximize the human and capital resources at the call center manager's disposal. Drawing o...
Community Reviews
Content Warnings