Scan barcode
—
Richard S. Gallagher
220 pages • first pub 1998 (editions)
ISBN/UID: 9781555714222
Format: Paperback
Language: English
Publisher: Not specified
Publication date: 01 January 1998
Description
Excellent customer service is a little like apple pie and motherhood: every business has great things to say about it. So why is there so much bad service out there? This groundbreaking book uncovers the real reasons behind excellent service quali...
Community Reviews
Content Warnings
—
Richard S. Gallagher
220 pages • first pub 1998 (editions)
ISBN/UID: 9781555714222
Format: Paperback
Language: English
Publisher: Not specified
Publication date: 01 January 1998
Description
Excellent customer service is a little like apple pie and motherhood: every business has great things to say about it. So why is there so much bad service out there? This groundbreaking book uncovers the real reasons behind excellent service quali...
Community Reviews
Content Warnings