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752 pages • first pub 2000 (editions)
ISBN/UID: None
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
This authoritative, best-selling text presents the latest skills and techniques for handling real crisis situations. The authors' six-step model clearly illustrates and elucidates the process of dealing with people in crisis: Defining the Problem,...
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752 pages • first pub 2000 (editions)
ISBN/UID: None
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
This authoritative, best-selling text presents the latest skills and techniques for handling real crisis situations. The authors' six-step model clearly illustrates and elucidates the process of dealing with people in crisis: Defining the Problem,...