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160 pages • first pub 2007 (editions)
ISBN/UID: 9781633696082
Format: Paperback
Language: English
Publisher: Harvard Business Review Press
Publication date: 08 May 2018
Description
Learn how to deal with difficult colleagues and clients.At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggress...
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Content Warnings
160 pages • first pub 2007 (editions)
ISBN/UID: 9781633696082
Format: Paperback
Language: English
Publisher: Harvard Business Review Press
Publication date: 08 May 2018
Description
Learn how to deal with difficult colleagues and clients.At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggress...
Community Reviews
Content Warnings