Customer Care Excellence: How to Create an Effective Customer Focus by Sarah Cook

Customer Care Excellence: How to Create an Effective Customer Focus

Sarah Cook

288 pages missing pub info (editions)

nonfiction business
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Description

With more choice than ever before, customers today have high expectations of products and services. Businesses need a top-notch customer services system in place, and Customer Care Excellence explains how to achieve just that. In clear, practical ...

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