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288 pages • missing pub info (editions)
ISBN/UID: 9780749457051
Format: Paperback
Language: English
Publisher: Kogan Page
Publication date: 15 January 2011
Description
With more choice than ever before, customers today have high expectations of products and services. Businesses need a top-notch customer services system in place, and Customer Care Excellence explains how to achieve just that. In clear, practical ...
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288 pages • missing pub info (editions)
ISBN/UID: 9780749457051
Format: Paperback
Language: English
Publisher: Kogan Page
Publication date: 15 January 2011
Description
With more choice than ever before, customers today have high expectations of products and services. Businesses need a top-notch customer services system in place, and Customer Care Excellence explains how to achieve just that. In clear, practical ...