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Intercom on Customer Support by Des Traynor, John Collins, Jeff Gardner, Sabrina Gordon, Nate Munger

200 pages first pub 2015 (editions)

informative medium-paced
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Description

Behind every great product is a great support team

Chapter 1 - Building and growing your team
Chapter 2 - Supporting your customers
Chapter 3 - Working with the rest of the business

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