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The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees by Leonard a. Schlesinger, James L. Heskett, W. Earl Sasser

The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees

Leonard a. Schlesinger, James L. Heskett, W. Earl Sasser

400 pages • missing pub info (editions)

nonfiction business economics
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