Michael W. Lowenstein

2 books

Employee Ambassadorship: Optimizing Customer-Centric Behavior from the Inside-Out and Outside-In by Michael W. Lowenstein

Employee Ambassadorship: Optimizing Customer-Centric Behavior from the Inside-Out and Outside-In

Michael W. Lowenstein

219 pages • missing pub info (editions)

nonfiction business economics informative medium-paced
Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal by Jill Griffin

Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal

Jill Griffin

336 pages • first pub 2001 (editions)

informative reflective medium-paced